Using Ad Groups to Improve Your AdWords Quality Score

According to Google, quality score is a measure of relevance.  I’ll cover Google’s definition of quality score and a specific tactic to improve quality score.

Here is Google’s exact definition of quality score.

And here is a great video from Google explaining the AdWords bid auction process and the impact quality score has on bid cost and placement.

According to Google, quality score is influenced by:

• Historical Click through Rate (CTR)
• Historical CTR of the display urls in the ad group
• Click through Rate of your account
• Quality of your landing page
• Keyword relevance to the Ad Group ads
• Relevance of the keyword and ad to the search query
• Ad Words account performance
• Other AdWords relevance factors

So to improve your keyword quality score, those are the levers to pull.

There are several articles out there on ways to improve your AdWords quality score.  One of the simplest methods I know is to create highly targeted, focused Ad Groups. But in the end, you need to improve your click through rate – quality score is, in my opinion, a way for Google to optimize the ROI of their Ad Words revenue stream, but that is a separate topic.

How Ad Groups Can Improve Quality Score

If your AdWords keywords are experiencing low quality scores you are paying more money for the same placement. Here is an easy way to give your quality score a boost.

1. Identify your AdWords keywords suffering from low quality scores
2. Group those keywords into relevant clusters, for example
   1. Widget Keywords separate into clusters: Blue Widgets, Red Widgets and Yellow Widgets
3. Create highly targeted Ad Groups for each cluster – 3 to 5 keywords per Ad Group
   1. Title the Ad Group with the targeted keyword
   2. Use relevant, focused keywords for your Ad Group
4. Use the various keyword match types for each keyword
5. Create ad versions using the targeted keyword theme for each Ad Group “cluster”
6. Direct each ad version to a landing page
7. Optimize the landing page for the targeted keyword for the Ad Group

More Ways to Improve Quality Score

There are many resources out there on improving your Google AdWords quality score.  Remember, your click through rate (CTR) is going to have a large impact on improving your Ad Words quality score so fundamental marketing principles come into play. Here are some other resources to help you improve the quality score of your AdWords keywords:

Improve Quality Score

And for the basics, here is a

Google AdWords Tutorial from Marketing Practicality

Website Design and Search Engine Optimization

SEO and web design are critical components of your company’s internet marketing – most small business should agree with that. So which is more important? Is one more critical than another? And does how does a small business best address website design and search engine optimization?

Well, yes and no.  First of all – I am a search engine optimizer, not a web designer. That should not surprise you if you are on my website (you found it and you are looking at it). But this is about growing your business, so where do you focus your efforts.  It is also geared towards marketing strategy – not a discussion about html validation, keyword density or the emotional influence of warm colors versus cool colors.

Web Design: If You Build It, They Won’t Come

In my experience, the typical business owner focuses on website design.  Website design is more qualitative and is therefore subject to being driven by the opinion of the viewer.  Many business owners make the mistake of focusing on website design because they can clearly deliver an opinion on it, whereas SEO requires technical knowledge. So unless the business owner understands SEO, it’s human nature to focus on website design. The problem is building a beautiful website means nothing if your target market can’t find it – and let’s face it, that means Google and preforming Google requires SEO.

SEO for Small Business: One Piece of the Puzzle

Search engine optimization brings traffic to your website. SEO is one of the most cost effective ways to drive highly targeted traffic and prospective customers to your company’s website.  But website design can’t be ignored, driving traffic through an effective SEO campaign is critical, but if your website visitors bounce off your website because it is visually or graphically unappealing, then you have a bucket with a big hole in it.

Good website design will be visually appealing to your target market, provide intuitive and inviting navigation, convey your company’s brand or image, and support your company’s brand and strategy.

Website design and search engine optimization are both important to your internet marketing strategy.

Website Design and SEO Are Both Important…

But resources are limited so where do you focus you energy and money? This depends on your business goals.

In the early stages of a business you need a quality website with good design and layout.

Quality content is always important.

As you develop your content, involve an SEO consultant or do your search optimization in house.  Once you start developing quality content on a well optimized website your traffic will increase, the more you do this (while applying effective SEO practices) the more your traffic will increase.

Revisit your website design and search engine optimization frequently. Ask colleagues, customers and others for feedback – and review your website’s analytics so you understand what keywords are driving traffic and what improves bounce rates.

SEO for Local Business

Is Local SEO part of your overall internet marketing strategy? SEO for Local Businesses is an area that is increasingly competitive. Let’s cover some basic tips for local SEO and how you can quickly and effectively improve your local presence with the search engines.

Local Business Listings on Search Engines

First local SEO tip – claim your local business listings on the major search engines.

• Google Places (formerly Local Business Center)
• Bing Local Listing Center
• Yahoo! Local Listings

When you create your local listing in each search engine there are a few things to keep in mind. Try to include the name of your product or service in the local business listing title.  Categorize your business accurately in your local listing.  Add your product or service to your business’ local description.

Local SEO Tip #2 – Local Search Listing Reviews

Now that you have created your business’ local listing it’s time to start building your online reputation. Successful SEO for local businesses requires gathering reviews for your local listing. Ideally you want organically generated, genuine , positive reviews.

Local SEO Tip #3 – Local Directories

I recommend you also add your business to several of the top local business directories.

Yelp, Best of the Web Local (BOTW Local), Yellow Book, Localeze and CitySearch are some of the more popular local directories.

On Page SEO for Local Search

Additionally, you should optimize your website pages for local seo.  Let’s look at some simple things you can do to improve your businesses local search engine rankings.

Local Address on Website

Show your complete local address on your Contact page.  This is important. Also, include a local phone number as well, even if you offer a toll free number.

Also consider including your business’ complete local address and local phone number listing on every page.

Use Regional or Local Names in Page Titles

SEO for local businesses is done effectively when you include the region (state, city, etc.) in your web page titles. Consider targeting your money keyword – one that you wouldn’t expect to rank for on a National level, and add your local qualifier.  For example New Jersey Insurance Agency.

Additionally, consider creating individual pages that target your product or service and mention the actual town or city.   A local SEO strategy I like to use is to target at high level on the home page (e.g. Product, State) and then creating pages which target more specific locations (e.g. Product, City, State).

SEO Tips for Local Businesses

If you apply these basic tips for local SEO, you should see an increase in long tail and local search traffic to your website.  Local SEO for small businesses is increasingly competitive. As the web gets bigger, markets get smaller. The sooner your business includes local SEO in its internet marketing strategy the better positioned you will be.

Additional Local SEO Resources:

David Mihm’s Local Search Ranking Factors – 2009 edition of this collection of top local SEO minds

A great Local SEO case study by Aaron Wall of SEOBook.com – I’ve done a similar test of my own agree with Aaron’s results

Effective Email Marketing Strategies

Most small businesses have dabbled in email marketing – whether it’s a newsletter, e-blast or other email marketing strategy.  Let’s cover some of the most effective email marketing strategies and some practical email marketing tips that will help your small business.

Email Marketing Strategy #1: The Email List

Your list is the single most important factor in your email campaign.  Your house list (you are developing a prospect database, right?) is your best email marketing list.

If you have integrated your email marketing platform and your customer database (typically requiring a CRM system) – that’s the best option.

Email Marketing Strategy #2: The Email Communication

Email communication comes in many forms – informational, newsletters, promotional, etc. For purposes of this article, let’s cover promotional (revenue generating) email marketing communicating.

Email Marketing Strategy #3: The Offer

This goes without saying but developing a compelling offer is critical to the success of your email marketing strategy.

Email Marketing Strategy #4: Segmentation

Once you’ve selected your offer and your email list – it’s time to segment the email marketing file. There are unlimited ways to segment your email marketing file – age of leads, geography, purchase history, recent activity, marketing acquisition channel – be creative and think about what is most relevant to your offer and list.

Email Marketing Strategy #5: Email Delivery

Depending on your business model the day of the week and time of the email delivery can impact open rates. Personally – for most B-to-B or B-to-C email marketing communications, I recommend Tuesdays (Wednesdays are second best) around 11am – eastern time.  That hits your email prospects before lunch on the east coast of the US as well as around the start of the day on the west coast.

Effective Email Marketing Tips

Let’s cover small of the most important design elements of your email marketing campaign. Follow these email marketing tips and you will develop optimal email marketing communications.

Email Marketing Tip #1 – Value Propostion

You have (at most!) 5 seconds to communicate your value proposition through email. Think about how you go through your own email. Your value proposition must be clearly communicated and the first ways the recipient discerns that is through:

1. The From line
2. The Subject line
3. The Email Preview Pane (if applicable) – Images and Content

Email Marketing Tip #2 – The From Line

The is the most important line for establishing trust. If you are using your house email marketing file, the recipient should know you. If you segmented recent or previous buyers, you have a greater chance establishing trust. Send your email from an email address that builds trust and contains your brand.

Email Marketing Tip #3 – The Subject Line

Get to the point – early. And make it compelling to the email recipient. Most email recipients open their inbox, read the From Line first and then the read the Subject Line, and decide to open, delete or save.  Subject Lines and From Lines work together – don’t emphasize brand in the subject line – communicate value to the recipient, in 40 characters or less.

Email Marketing Tip #4 – Images and Content

Your content should clearly reinforce the value proposition and benefit to the prospect. Your images and layout should be attractive. If you choose to send HTML based emails with images – check the layout of the email in multiple email clients.  Odds are your email will arrive with the images turned off, so make sure your value proposition is clearly communicated with and without images.

Email Marketing Tip #5 – Personalization

Personalization, using the email recipients’ information in the email (i.e. name, etc.) is information you should leverage. Consider how you can capture and use prospect data to improve conversion rates. At a minimum, it is generally better to use Dear [first name] instead of a generic salutation.

Email Marketing Tips and Strategies that Work

Effective email marketing requires testing. Once you have the basics in place, it’s important you test and track your results.  Implementing effective email marketing strategies is very important. But out of all these email marketing tips the most important one is to track your results. Email marketing is iterative and specific to your business’ niche.

Contact Marketing Practicality directly to optimize your email marketing efforts.

Selecting the Best SEO Service Provider

All small business owners I know want or need more (qualified) traffic on their websites.  And they have varying degrees of understanding about search engine optimization.  The problem is how to find the best seo service – and don’t forget we’re talking small business, so the best seo service on a limited budget.

Since I do this for a living I thought I would provide some tips on choosing the best seo service provider for your budget.  Of course I would like you to choose my firm, Marketing Practicality, as your SEO Marketing Consultant. But this post is not a sales pitch, rather some practical tips for small business owners to select a quality seo service provider.

Searching the Web for SEO Service Providers

When one doesn’t know where to start, this seems like a logical place, right? Is it the best place to find an SEO service provider? Maybe yes, maybe no.  The problem is it’s incredibly competitive, so the first page of Google maybe not actually list the firm that might give you the best seo service for your business.  You have a few options:

1. Select a big SEO firm
2. Outsource your SEO overseas
3. Learn SEO and do it yourself
4. Do some digging and find a smaller SEO firm

The Big SEO Firm

Large SEO firms typical provide service packages. So for a set price, you’ll receive a defined service (updating content, submitting your website to a number of directories, changing title tags and meta tags, etc.).

• Expect to have the seo work performed for the price you paid.
• Expect to be up-sold on other products or seo services
• Don’t expect much help outside of the scope of your agreement

This level of service may be fine for your small business if this is what you are looking for,

Outsourcing SEO service overseas

I’ll admit, I haven’t run across too many companies or clients that have chosen this route when looking for the best seo service for their own company.  Most small business owners want a resource that is at least US based. My firm uses a programming resource in Europe from time-to-time with positive experiences.  But I would be wary of using an unknown resource for one of the many link building services that frequent my junk mail box.

Learn and Do Your Own SEO

Generally, I have two types of clients (which one are you? Be honest)

Client A

Developed a great website (it cost a fortune)

Cash flow is tight

Unfortunately, the website isn’t generating traffic like he hoped it would

After some research, he learned about search engine optimization, SEO

SEO has something to do with meta tags

So maybe he will try this SEO himself and then the expensive website will generate traffic and his internet fortune is made.

Client B

She has a great website (it cost a fortune)

Cash flow is tight

Checks her Google Analytics frequently

Has relevant title tags

Has her local business listing on Google and Yelp

Keeps trying to update her blog but doesn’t have time

Knows she should be doing more with social media – no time

Business is good, growing, even in this economy

She can even code a little HTML

But with all the business pressures, family obligations, etc. she can’t give the website her full attention. And cash flow is still a constraint – so hiring an full time seo is out of the question.

Client A can become Client B with the right aptitude and time.  Client B can do SEO herself, if she feels it is the best use of her time.  Understand, SEO never ends (if you want to do it the right way) and it is dynamic, so it is a considerable time investment.

If you want to do it yourself, here are some good starting points:

The Beginner’s Guide to SEO – by Rand Fishkin

High Rankings Advisor – by Jill Whalen

Hire a Smaller SEO Service Provider

If you want the best seo service, this may be your best option. Smaller firms often provide a more customized and detailed approach the your website’s search engine optimization strategy. But, like anything else, there are good apples and bad apples.  Here are some tips in selecting your “best seo service provider”:

1. Ask your network for recommendations
2. Ask your potential SEO partner for references – current and previous clients
3. Get data from the SEO service provider (before and after ranking reports) from clients
4. Define what the SEO firm will do for you – get it in writing
5. Trust your gut – do you feel like you are entering a partnership or being sold?

Hear are things (at a minimum) to expect from an quality SEO service provider:

• SEO strategy development commensurate with your business goals and objectives
• Competitive market analysis
• Detailed keyword research to develop the SEO marketing strategy
• CLIENT EDUCATION – so you learn about SEO
• Analytics interpretation and analysis
• Effective link building strategies (off page SEO)
• Professional, responsive and consultative interactment
• SEO and practical use of Blogs and Social Media
• On page SEO – optimization (code editing) of all elements
• Qualitative and quantitative feedback of your website
• Knowledge sharing

If your SEO service provider regularly gives you these things, within your budget and sales and traffic are improving – congratulations! You’ve found a quality seo service provider.

The Best SEO Service – Where to Find it?

Like most questions, this has many answers. But I would recommend you start within your network and expand your research from there. Once you’ve made the decision to hire an seo service provider – and I believe this is usually the most cost effective and productive route – make sure you are getting results.

Best of luck in your search for the best seo service – there are many qualified firms out there which will help grow your business.

Of course you can always contact Marketing Practicality!

But here are some other resources:

Google - with a link to their SEO starter guide

World Wide Web Consortium

Webmaster World